Hai bisogno di aiuto?
Numero verde: 800-875-475
Servizio Hotline: Lun-Ven dalle 10:00 alle 16:00
Apply now for ESTA Fai richiesta per ESTA ora Jetzt ESTA beantragen

Data protection declaration

General Information and Mandatory Information

Appointment of the responsible body

The responsible body for data processing on this website is:

Visa Gate GmbH
represented by the managing directors Markus Glatz and Raphael Mahir
Pelkoven road 148
80992 Munich

The controller alone or together with others decides on the purposes and means of processing personal data (e.g. names, contact data, etc.).

Revocation of your consent to data processing

Some data processing procedures are only possible with your express consent. A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing up to the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

As the person concerned, you have a right of appeal to the responsible supervisory authority in the event of a breach of data protection law. The responsible supervisory authority with regard to data protection issues is the data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details:https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/addresses_links-node.html

Right to data transferability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to yourself or to third parties. It is provided in a machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.

Right to information, correction, blocking, deletion

You have the right to free information about your stored personal data, the origin of the data, its recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

Server log files

The provider of the website automatically collects and stores information in server log files which your browser automatically transmits to us. These are:

This data is not merged with other data sources. Data processing is based on Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Data transfer at conclusion of contract for purchase of goods and dispatch of goods

Personal data will only be transmitted to third parties if necessary for the execution of the contract. Third parties can be, for example, payment service providers or logistics companies. A further transmission of the data will not take place or only if you have expressly consented to it.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Registration on this website

You can register on our website to use certain functions. The transmitted data is used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.

In case of important changes, for example for technical reasons, we will inform you by e-mail. The email will be sent to the address you provided when you registered.

The data entered during registration will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing already carried out remains unaffected by the revocation.

We store the data collected during registration during the period you are registered on our website. Your data will be deleted if you cancel your registration. Legal retention periods remain unaffected.

contact form

Data transmitted via the contact form, including your contact data, will be stored in order to be able to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request deletion, revoke your consent to storage or until there is no longer any need for data storage. Mandatory statutory provisions - in particular retention periods - remain unaffected.

Vimeo

For integration and display of video content our website uses plugins from Vimeo. The video portal is provided by Vimeo Inc. 555 West 18th Street, New York, New York 10011, USA.

When calling a page with an integrated Vimeo plugin, a connection to the Vimeo servers is established. This will tell Vimeo which of our pages you have visited. Vimeo will know your IP address even if you are not logged in to the video portal or do not have an account there. The information collected by Vimeo is transmitted to servers of the video portal in the USA.

Vimeo can assign your surfing behaviour directly to your personal profile. You can prevent this by logging out beforehand.

Details on the handling of user data can be found in Vimeo's privacy policy:https://vimeo.com/privacy

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our website more user-friendly, effective and secure.

Some cookies are "session cookies." Such cookies are deleted automatically at the end of your browser session. However, other cookies will remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

You can use a modern web browser to monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are automatically deleted when the program is closed. Deactivation of cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g. shopping basket), takes place on the basis of Art. 6 Para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this data protection declaration.

Matomo (formerly Piwik)

Our website uses the web analysis service Matomo. Matomo is an open source solution.

Matomo uses "cookies." These are small text files that your web browser stores on your end device and that enable an analysis of website usage. Information generated by cookies about the use of our website is stored on our server. Your IP address is made anonymous before it is saved.

Matomo cookies will remain on your device until you delete them.

Matomo cookies are set on the basis of Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the anonymised analysis of user behaviour in order to optimise our website and, where applicable, our advertising.

The information stored in the Matomo cookie about the use of this website is not passed on. The setting of cookies by your web browser is preventable. However, some functions of our website may be restricted by this.

You can deactivate the storage and use of your data here. Your browser sets an opt-out cookie which prevents the storage of Matomo usage data. If you delete your cookies, the Matomo opt-out cookie will also be removed. If you visit our website again, the opt-out cookie must be set again to prevent the storage and use of your data.

Google Analytics

This website uses the "Google Analytics" service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) for analysis of website usage by users. The service uses "cookies" - text files which are stored on your terminal. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymisation is used on this website. The IP address of users within the member states of the EU and the European Economic Area will be reduced. This reduction eliminates the personal reference to your IP address. As part of the contract data agreement concluded between the website operators and Google Inc., Google uses the information collected to evaluate the use of the website and website activity and to provide services related to Internet use.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=en

Here you will find further information on data use by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=en

PayPal

Our website allows payment via PayPal. The payment service provider is PayPal (Europe) S.A .r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment data you have entered will be transmitted to PayPal.

Your data will be transmitted to PayPal on the basis of Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfil a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation.

instant bank transfer

Our website allows payment via "Sofortüberweisung." The provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

With the help of the "Sofortüberweisung" procedure, we receive a real-time payment confirmation from Sofort GmbH and can immediately begin to meet our liabilities.

When paying by "Sofortüberweisung", your PIN and TAN are transmitted to Sofort GmbH. The payment provider logs into your online banking account, automatically checks your account balance and makes the transfer. An immediate transaction confirmation follows. Your turnover, the credit limit of your overdraft facility and the existence of other accounts and their balances are also automatically checked after logging in.

In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and any other data necessary for payment processing. There is a need for this data transmission in order to establish your identity beyond any doubt and to prevent attempts at fraud.

Your data will be transmitted to Sofort GmbH on the basis of Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfil a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation.

For details on payment by direct bank transfer, see:https://www.sofort.de/datenschutz.html andhttps://www.klarna.com/sofort/

Customer data storage time

If you become a customer of ours, the following applies: After termination of the contractual relationship, we will store the data relevant to this contractual relationship for the duration of statutory retention obligations and delete them after their expiry. This does not apply to personal data provided by you, which we store in a database and use for the purpose of placing possible further orders with us until you or we are no longer interested in a further business relationship. You inform us if there is no longer any interest in a further business relationship with us.